The Charm Resort Phuket
The Charm Resort Phuket
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"Nice Swimming pool view."

Boon W.

|

March 21, 2018

Deluxe Room - Guestroom The Charm Resort Phuket
Deluxe Room - Guestroom
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Lobby The Charm Resort Phuket
Lobby
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Lobby The Charm Resort Phuket
Lobby
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Interior view The Charm Resort Phuket
Interior view
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Excellent
Location
8.0
See all 45 photos The Charm Resort Phuket
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What guests are saying:
Highly recommend.
Laveenan from Thailand
Couple
Amazing! Hotel was very friendly and I felt amazed with the great customer service skills of the staff and the professionalism. Breakfast was delicious too. 100% would recommend this hotel.
Ahmed from United Kingdom
Group
Great location, quiet, very clean staff are super friendly and helpful.
Bootsarin from Australia
Group
A little congested of a morning due to skinny driveway only downside, otherwise great stay its our fourth visit to this hotel in 9 stays at patong Beach we'll be back.
Randolph from Australia
Family with teens
We traveled as a family and we really enjoyed our stay. Our favorite spot is the infinity pool. The staff especially the waiters in the pool are so awesome. We had a great stay, we shall be back in no time!
Laya from Philippines
Family with young children
The location is awesome, next the beach so it’s great for swimming! Housekeeping was very good but receptionist was not so professional and attentive.
xin from Singapore
Family with teens
Sky bar is a magic place to have a cold drink and relax, great staff, good breakfast. Nice clean rooms.
Kylie from Australia
Family with young children

The Charm Resort Phuket

Excellent location
What's nearby?
Excellent
From 2048 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.5
Recommended by 86% of guests
Value for money8.2
Distance to city center7.5 km
Location rating8.0
Nearest airportPhuket International Airport (HKT)
Distance to airport22.6 km
  • Airport transfer

  • 110 meters to the beach

  • Currency exchange

  • Heart of the city

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Booked 82 times this week | 26 travelers are looking at this property right now
Family room - 1-Bedroom
Family room - 1-Bedroom
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 2 king beds
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Executive Suite room
Executive Suite room
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 1 king bed
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Suite
Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 king bed
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Junior Suite Room
Junior Suite Room
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Junior Suite Pool
Junior Suite Pool
...
  • Room size: 65 m²/700 ft²
  • Pool view
  • 1 king bed
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed and 1 sofa bed
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Family Suite - 2-Bedroom
Family Suite - 2-Bedroom
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 2 king beds
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Family Room Two Bedrooms
Family Room Two Bedrooms
...
  • Room size: 110 m²/1184 ft²
  • Kitchenette
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Double or Twin
Double or Twin
...
  • Balcony/terrace
  • Kitchenette
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More about The Charm Resort Phuket

More about The Charm Resort Phuket

"Good location, with great staff."

Aaron

|

June 16, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
4.3 km Thai
Sweet Home Restuarant
9.8 km Thai
Asian cuisine
Asian cuisine
seafood @ karon
410 m Asian, Seafood, Thai
Kaab Gluay
1.1 km Asian, Thai
Number 6
1.2 km Asian, Seafood, Thai

What they offer

"The rooms were nice, spacious and comfortable."

Spencer

|

August 17, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2048)Booking.com Reviews (1590)
8.1
/
10
Cleanliness8.3
Facilities8.1
Location8.0
Room comfort and quality8.5
Service8.1
Value for money8.2
Provided by verified guests of Agoda
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Showing 1538 verified guest comments
12345
9.6
Exceptional
Chandre from South Africa
Couple
Deluxe Room
Stayed 4 nights in October 2018
Great place for a holiday ”
The Charm Resort is a great place to stay while visiting Patong. Close enough to everything to walk and quiet for peaceful nights. The reception staff were friendly and helpful. The breakfast selection was really good and delicious. They could improve on the frequency of shuttle service but it works well overall. WiFi was good too. I highly recommend a stay at this resort.
Reviewed October 20, 2018
6.8
Good
Daniel from Australia
Couple
Executive Suite room
Stayed 4 nights in October 2018
Excellent staff & awesome pool .... overall, needs a freshen up ”
Title says it all. The Charm Resort has (had) all the elements of an excellent venue however the pictures / advertising is a little out of date ... I assume they were taken when it first opened some time ago. That said, we had a very enjoyable time staying here but for this visit we were looking for something at 4 (solid) stars or above. Would recommend but expectations should be managed.
Reviewed October 19, 2018
9.6
Exceptional
Jarrad from Australia
Couple
Deluxe Room
Stayed 5 nights in October 2018
Exceeded Expectations ”
I was so surprised at the value for money. We had a deluxe room and it was perfect (there was even a spare bed, if our daughter had been with us it would have been ideal for her). The staff were very friendly everything very reasonably priced. Chad the musician sings during dinner. Loved the breakfast buffet and the rooftop pool. Honestly, great value for money. We are in a much more expensive hotel near the airport now and I wish we were still at The Charm. Thank you for having us! We will be back!
Reviewed October 14, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded October 15, 2018
The Charm Resort Phuket
9.6
Exceptional
Ishdeep from India
Family with young children
Deluxe Room
Stayed 5 nights in October 2018
Nice hotel , great staff and friendly service ”
We loved our stay at this hotel , staff was friendly and accommodating. Rooms were nice and spacious. Breakfast was alright too . Will recommend this place .
Reviewed October 10, 2018
Dear Mr. Ishdeep, Thank you very much for your feedback. That is great to know that you love staying our hotel and enjoy the facilities. We are looking forward to welcome you with sincerely in the near future. Have a good day Best Regards, The Charm Resort Phuket
Responded October 11, 2018
The Charm Resort Phuket
8.4
Excellent
Eilon from Israel
Couple
Junior Suite Room
Stayed 4 nights in October 2018
Good value for money”
The room (juniur suite) is huge! 2 balconies, 2 bathtubs, a nice kitchen and table. really comfortable bed. the eoom could be more updated but it was good for us. the pool was amazing, the bar is a little expensive but worth it. great buffet breakfast! the restaurant also very good. the location is a bit tricky beacouse the hotel is near the beach but a bit far away from the stores and the restaurants. overall we enjoyed our stay and definitely will be back again.
Reviewed October 10, 2018
Dear Mr. Eilon, Thank you very much for your e-mail. It is great news that you like our Junior Suite. We are happy our rooms facilities make you comfortable. And we are delighted you enjoy with swimming pool and breakfast. We are extremely looking forward to welcome you in the next visited. Kind Regards, The Charm Resort Phuket
Responded October 11, 2018
The Charm Resort Phuket
10.0
Exceptional
YOUNGSEOK from South Korea
Family with young children
Family Suite - 2-Bedroom
Stayed 2 nights in January 2018
good for stay”
totaly satisfied
Reviewed October 09, 2018
Dear Mr. Young Seok, Thank you very much for compliment us. That is great to know that you like to stay at our hotel. We are looking forward to have opportunity to welcome you in the next visited. Have a good day. The Charm Resort Phuket
Responded October 09, 2018
The Charm Resort Phuket
9.6
Exceptional
David from Australia
Couple
Junior Suite Room
Stayed 8 nights in September 2018
Nearly perfect”
Please consider some more channels for the TV, also remind guests rather than allow the door to slam shut, late at night or early morning it is simple consideration to close gently and not difficult. The sauna is a huge free bonus and the food is good especially when various talented musicians play nice music on some nights in the Allure Not enough TV channels, inconsiderate guests slam door anytime day or night, would be nice if a reminder message was posted on the door - please close gently it's easy to do! Hats off to the staff, well trained, top notch service. The food is pretty good and reasonable price, seafood is cooked well, the bonus is the suite with space to burn and if peace and quiet is a priority try room no. 4426 last in a row overlooking vacant native bush block. OK pool and the 7th floor view is stunning, best swim is 7am .or in stormy weatheror late at night until 9pm close. Awesome 3 weeks many massages and some soft foamy surf very close
Reviewed September 30, 2018
Dear Mr. David, Thank you very much for your sharing travel experience. Thank you for your comment about TV channel. We would work further about TV Channel in order to exceed guest satisfaction. Refer to close door properly, we have acknowledged and we would try our best to improve it. We are happy to know that your like our service and facilities. And looking forward to welcome you in the near future. Have a pleasant day! Best Regards, The Charm Resort Phuket
Responded October 01, 2018
The Charm Resort Phuket
9.2
Exceptional
Joyce from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 3 nights in September 2018
Very friendly staffs”
This is our first time travel to Phuket. The staff of the hotel very helpful and kindness. Due to our late check-out request, they give us a very good solution and at the last day of our vacation, my mother in law want to go to the Cashew nut factory for souvenirs, only one place she needed to without all the day tour activities, the hotel staff send her to there with a little charge and she request to down at Jungcelyon after the factory visited and shopping, the hotel driver help her bring her two big packs of cashew nuts back to hotel after drop her at Jungcelyon for another shopping. Thanks for being kindly and friendly 😊 The hotel breakfast had a lot of choosing. And the room very big! Just maybe they need to more attention on their room cleaning progress, we found a lot ants near the coffee table and television corner. Is a nice hotel love it so much!
Reviewed September 24, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 25, 2018
The Charm Resort Phuket
10.0
Exceptional
kar from Singapore
Group
Family Suite - 2-Bedroom
Stayed 2 nights in September 2018
Excellent!”
The balcony jacuzzi was awesome! We gave up night activities to come back to the hotel to use it. Swimming pool was also amazing. We got the family room (2 bedrooms) - it was really huge. Not sure if you could do it, but request for a room with a better view from the balcony (ours was facing a construction site)
Reviewed September 16, 2018
Thank you for your positive comments on our resort as well as our staff. We trust you had a wonderful stay and we certainly look forward to your return when you next travel to Phuket
Responded September 17, 2018
The Charm Resort Phuket
8.8
Excellent
Daniel from United States
Couple
Executive Suite room
Stayed 1 night in June 2018
Great location”
Far enough from the center of town to feel private, gym is small, pool is nice with a nice view, room was awesome, staff was really nice
Reviewed September 16, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
7.6
Very good
AFIQ from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 3 nights in September 2018
Very good”
Great location out of the busiest patong area. Room a lil bit dusty when we arrived due to construction site facing the room. But pool access was great. Our first night stay was disturbed by neighbour room which had a party inside their room. Lodged a complaint to the receptionist for three times only then action was taken. Otherwise, it has been a very pleasant stay.
Reviewed September 12, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
8.4
Excellent
Elisa from China
Couple
Executive Suite room
Stayed 5 nights in September 2018
Excellent”
The position and service attitude is good, but the facility was not as good as ideal, such as the shower water temperature is too hot or cold, its hard to control. The shower water volume of jacuzzi was very weak, also our conditioner sound was very loud make us hard to sleep, so we need to shut down the conditioner of second floor. Disappointed that Sercive center promise us will fix the conditioner next day but they dont have.
Reviewed September 11, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 17, 2018
The Charm Resort Phuket
10.0
Exceptional
Azizi from Singapore
Family with young children
Junior Suite Pool
Stayed 5 nights in August 2018
Exceptional”
Good and clean place Only thing is that we booked the Family Suite Pool Access BUT we did not use the pool at all coz the water is DIRTY. Hence a waste to book it. It should be regularly cleaned and must have proper suction and filter.
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
10.0
Exceptional
Abood
Couple
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Exceptional”
The staff Clean and safe The pool
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
10.0
Exceptional
Abood
Group
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Exceptional”
Safe and clean
Reviewed September 07, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
9.6
Exceptional
Michelle from Singapore
Group
Junior Suite Room
Stayed 2 nights in August 2018
Good experience ”
Location a little far away from Bangla area but is a quite place and it’s still within walking distance to Jungceylon. Opposite is the beach but not within the zone for swimming. We stayed in the junior suite and the room size is like a one bedroom with living room apartment. Room cleanliness was good even for the toilet at the swimming pool was very clean. There is bus scheduled to town with low fare which you may check with the staff where to board the bus. Staff were friendly and helpful during our stay. Especially during the period our taxi was late to pick us to the airport, the bellboy and staff constantly helping us to contact the company/driver (taxi booked from other agency).
Reviewed September 06, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 10, 2018
The Charm Resort Phuket
7.2
Very good
Jeff from Australia
Solo traveler
Deluxe Room
Stayed 1 night in September 2018
Modern comfortable and quiet.”
The charm Resort is clean modern and is located in the northern end of Patong Beach directly across the road from the beach. The rooms are a good size and the beds are comfortable. They offer bathrobes, slippers, hair dryer, a safe, umbrellas, taking coffee making facilities and an LCD TV. There is a small balcony with a table and 2 chairs. There is a gym with free weights and machines. There is a rooftop swimming pool with good views across the beach and there is also a rooftop by which serves drinks and snacks. They have happy hour cocktails however the food they offer is very expensive and you can get much cheaper in any of the many restaurants nearby. It's approximately 1 kilometer walk to Bangla Road or Jungceylon Shopping Center. The pleasant property and I would have no problem staying here again.
Reviewed September 05, 2018
We regret that some of these mentions had inconvenienced you during your stay with us. All of your comments have been taken up with our team for improvement and all issue that you address is very valuable for us.
Responded September 06, 2018
The Charm Resort Phuket
6.0
Nigel from Singapore
Couple
Deluxe Room
Stayed 3 nights in August 2018
Phuket Holiday”
Firstly, the location is far from Bangala Rd, so its ideal for people who like to be away from the buzz at night. It takes about 25 mins to walk to Bangala Rd. Taxi costs about 200 - 500 bht, depending on how much the taxi drivers decide to rip you off. Secondly, the hot water happens in interval of 5mins. There were previous reviews on the hot water. But i guess, there is no improvement being done. The swimming pool is small, despite the nice view. They have an additional floor of sunbeds for you to use. But the construction beside the hotel might put many off. Breakfast spread was fine. I wont recommend it to anyone. I guess there are better ones out there based on the price that we are paying.
Reviewed September 03, 2018
7.6
Very good
GY from Malaysia
Family with young children
Deluxe Pool Access Room
Stayed 4 nights in August 2018
Near to beach but further to main street (happening)”
Beach is just located opposite road from resort's entrance. We booked room with direct pool access but didn't get the chance to dip into it because the pool surface was dusty. Would not recommend this room type if you want to swim there. Overall, we did enjoy our 4 nights stay here especially the sky pool at rooftop.
Reviewed September 02, 2018
Thank you for your feedback. Please accept our sincerest apologies for the disappointment you experienced about the service quality. We have taken note of the issues you faced and we will evaluate ways to improve. We hope that we would get a chance to make it up to you on your next stay in Phuket
Responded September 03, 2018
The Charm Resort Phuket
8.4
Excellent
Leonie from United Kingdom
Family with teens
Family room - 1-Bedroom
Stayed 13 nights in August 2018
Absolutely loved charm resort Phuket. ”
Best part of this hotel is the infinity pool on the roof with swim up bar! It overlooks Phuket and the beach, amazing!
Reviewed August 31, 2018
We appreciate the feedback very much. Thank you once again for taking the time to write your review. We hope that we would get a chance to make it up to you on your next stay in Phuket.
Responded September 04, 2018
The Charm Resort Phuket
12345
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