Emerald Terrace Resort Patong
Emerald Terrace Resort Patong
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"Very good value."

simon

|

January 2, 2018

 Emerald Terrace Resort Patong

  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • Kitchenette
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Lobby Emerald Terrace Resort Patong
Lobby
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Interior view Emerald Terrace Resort Patong
Interior view
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Fitness center Emerald Terrace Resort Patong
Fitness center
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See map Emerald Terrace Resort Patong
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Good
Location
6.6
See all 42 photos Emerald Terrace Resort Patong
See all 42 photos
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Agoda Homes
Excellent
From 177 reviewsSee what guests said
8.0
/
10
Exceptional room comfort and quality
9.0
Recommended by 81% of guests
Value for money8.6
Distance to city center14 km
Location rating6.6
Nearest airportPhuket International Airport (HKT)
Distance to airport22.3 km
81%

would recommend to a friend

Agoda Preferred Property

  • 760 meters to the beach

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Room choices
9.0
Excellent
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Deluxe Garden View
Deluxe Garden View
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
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3 Bedroom Suite
3 Bedroom Suite
...
  • Room size: 140 m²/1507 ft²
  • City view
  • 1 king bed or 2 queen beds
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Deluxe Pool Access Room
Deluxe Pool Access Room
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
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Apartment with pool view
Apartment with pool view
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
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1 Bedroom Suite Garden View Queen
1 Bedroom Suite Garden View Queen
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 king bed
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Suite Pool Access
Suite Pool Access
...
  • Room size: 47 m²/506 ft²
  • Pool view
  • 1 king bed
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Studio Apartment with City and Sea View
Studio Apartment with City and Sea View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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One Bedroom Suite Seaview
One Bedroom Suite Seaview
...
  • Room size: 47 m²/506 ft²
  • Pool view
  • 1 king bed
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Studio Apartment with City View
Studio Apartment with City View
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe City View
Deluxe City View
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
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More about Emerald Terrace Resort Patong

More about Emerald Terrace Resort Patong

"Staff very friendly and helpful ..."

Chng

|

November 16, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
4.7 km Thai
Sweet Home Restuarant
9.1 km Thai
Asian cuisine
Asian cuisine
Kaab Gluay
520 m Asian, Thai
Kazu Patong Phuket
690 m Asian, Japanese, Sushi
seafood @ karon
740 m Asian, Seafood, Thai

What they offer

"Modern, spacious and clean."

Zachary

|

April 23, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (177)Booking.com Reviews (336)
8.0
/
10
Cleanliness8.6
Facilities8.3
Location6.6
Room comfort and quality9.0
Service8.0
Value for money8.6
Provided by verified guests of Agoda
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All guests (177)
All room types
Showing 85 verified guest comments
12345
8.8
Excellent
Adnan from United Kingdom
Solo traveler
Deluxe Garden View
Stayed 1 night in October 2018
Great place to stay ”
Wonderful.fully equipped place. no worries and good staff. I fully recommend this place to stay. I am going back too.
Reviewed October 28, 2018
7.2
Very good
yiu from Hong Kong
Couple
Deluxe Garden View
Stayed 3 nights in October 2018
Nice hotel ”
Swimming pool so nice,, location litter far to centre
Reviewed October 16, 2018
6.8
Good
Taniel from South Africa
Couple
Deluxe Garden View
Stayed 2 nights in September 2018
Unfriendly ”
Terrible welcoming. No smile from receptionist or saying welcome. Just gave us a paper to sign and gave us our keys. No one to help with our luggage. Not told about the pool or gym on floor until asked. Had to pay for 2 small coffees. Had to pay 300baht from their own taxis at hotel to get to our next hotel 3 minutes away. Rooms and pool and gym is really nice. Have to walk abit to get to main road for food especially at night no facilities close enough for dinner. No sign to put on door to clean but had to ask for more towels and toilet paper etc. They need to improve on their guest skills and relationship.
Reviewed September 30, 2018
7.6
Very good
Kyle from Australia
Couple
Deluxe One-Bedroom Apartment with Garden View
Stayed 12 nights in August 2018
Very good”
Location is fine I’f you rent a scooter to get around otherwise will be inconvenient to get around although they do have a shuttle bus 3 times daily to Patong area for free. Rooms are large and relatively clean. I do fee the cleaners could do a better job considering it’s a serviced apartment though. On most days the simply wiped things down and wiped the floor with a towel. For the rates I paid I fee the cleaning should be more detailed than that. Like actually mopping the floors with floor cleaning Chemicals and washing the shower and bathroom with spray and wipe including the kitchen also. The staff are very friendly and happy to help. All being said the 2 week stay was enjoyable and no real complaints from me at all.
Reviewed August 19, 2018
9.2
Exceptional
Jade from United Kingdom
Couple
Deluxe One-Bedroom Apartment with Garden View
Stayed 8 nights in June 2018
Good for long stays”
Mildly inconvenient location as taxi drivers added more to date due to the "hill". With own transport, it's a fantastic easy to locate location. Quiet and away from hustle and bustle.
Reviewed July 09, 2018
2.8
Gabriel from Australia
Couple
Stayed 3 nights in July 2018
I DO NOT RECOMMEND THIS HOTEL AT ALL!”
This Hotel was my worse experience in Thailand. I stayed in 6 different Hotels along my stay in Thailand, and Emerald was the last one, where I've spent 3 nights. To begin with, I booked a studio with sea view, but as soon as I got in in the room for my disappointment, there was only a building in construction in front and full of trees blocking the view. Besides that, they were supposed to offer a breakfast, but it was ridiculous what they offered. Bread with nothing to put on, cereal but no milk. A pot of tea and Black coffee, just that. I thought, perhaps I got late for the breakfast (8.30am). The day After I went down a bit earlier and guess what? It was worse, because there was no even bread this time. So I decided to have only one cup of coffee and I was waiting for the shuttle bus, once I finished my coffee, the staff came from the reception to charge me 50 Bahts for that. Are you serious? To conclude, they hotel lies about their service, bad hotel staff and awful location.
Reviewed July 06, 2018
8.4
Excellent
michael from Australia
Couple
Stayed 5 nights in May 2018
Quiet location”
Ok place. Located onthe hill at the age of Patong, easy to get around if you've got a scooter and away from all the noise. Nice rooms, only let-down was the beds which were hard as concrete. Buffet spread was also pretty average.
Reviewed May 23, 2018
5.6
Kaewalin from Thailand
Family with young children
One Bedroom Suite Seaview
Stayed 2 nights in April 2018
NO cleaning service, no water, no towel if you stay longer than one night”
I stayed 2 days but no cleaning service. I had to ask staff about cleaning ,towel and water @lobby and was shocked. Staff claimed the cleaner had no room key then she couldn't clean.
Reviewed May 06, 2018
4.8
Adeline from Singapore
Couple
One Bedroom Suite Seaview
Stayed 4 nights in April 2018
Acceptable”
if you are looking for somewhere quiet, away from the patong. this place is good. however its quite a distance away from patong, thou its still within the walking distance however its up on a slope thus its quite inconvenient. everything was just alright, and a word of advice- DONT opt for the breakfast. one of the female staff was outright rude and not customer service orientated. Her name was AOY. I am not sure if thats her name as there were no name tag and thats the name she gave to me. Allow me to explain why i made this comment. I checked in during the night and i was given a room whereby the door couldnt be locked and closed tightly, meaning there is a silt hole where anybody can easily unlock the door and enter our room and also be able to peek into my room. Thus i requested to change another room, she insisted there are no available room even without checking. But there is no way i am going to stay in that room with a faulty door. She was not helpful at all.
Reviewed April 21, 2018
9.2
Exceptional
Merri from Indonesia
Couple
Suite Pool Access
Stayed 2 nights in March 2018
Best resort, best service, best room”
Receptionis yg ramah, mengizinkan kami checkin sblm jam 2, kamar modern yg bersih, room yg WOW
Reviewed March 11, 2018
8.0
Excellent
NEKTARIOS from Greece
Couple
One Bedroom Suite Seaview
Stayed 14 nights in February 2018
Nice but... ”
Nice but the clean Service is....
Reviewed March 05, 2018
8.8
Excellent
Eric from Singapore
Couple
Stayed 1 night in February 2018
Quiet Serviced Apartment Amidst a Hill”
As the title states. Pretty new place I believe. Very nice serviced apartment to stay in, room size is pretty decent. Just that you may have some difficulty locating this place initially. I believe they have shuttle bus to Patong Beach area at several intervals. Breakfast spread is horrendous.
Reviewed February 20, 2018
8.4
Excellent
iman from Egypt
Family with teens
Stayed 1 night in February 2018
Quiet clean hotel”
Furniture was new , stylish and rooms are v clean , we booked see view it was v good view , Fliez is v helpfull reception employe thanks for her help
Reviewed February 07, 2018
4.0
richard from United Kingdom
Couple
Stayed 2 nights in February 2018
Poor service and lots of issues”
This is more like a condo facility which is nice and although the location isn’t great the shuttle service makes this fairly easy to get into town. However the general condition is not good...during a weekend stay, the electric lost power meaning no lifts or lights in the room, the water was cut off, the breakfast is poor and cold and the staff didn’t care when any of these were mentioned. Would not recommend this hotel
Reviewed February 06, 2018
2.8
Darius from Austria
Solo traveler
Stayed 12 nights in February 2018
DO NOT STAY HERE!!!!”
All Travelers pay attention: there’s is construction going on in front of this hotel and you will get no rest whatsoever!!! Construction starts promptly at 8:00-9:00am and goes all day. Not that there is such a thing as pleasant construction noise, but the fact that the locals use very rudimentary equipment makes the whole situation worse. The staff, although they may have limited authority, is not helpful or accommodating. They will simply try to get rid of you or hand you a managers email address that doesn’t work. If you’re thinking you’re getting a deal on this hotel, think twice. The point of going on vacation is to rid yourself of stress, but here your anxiety level will augment.
Reviewed February 04, 2018
3.6
Kelly from United States
Couple
Stayed 1 night in January 2018
Moldy shower”
Black mold in shower. When I bought this to attention of management they said all the rooms were this way
Reviewed January 31, 2018
8.8
Excellent
joke from Belgium
Couple
Deluxe Garden View
Stayed 1 night in January 2018
Nice New hotel”
Nice swimmingpool but cold They had better placed it in front, view and sun than Very clean Breakfast is ok but not great for european standards Nice big room Friendly staff Clean Quite you can sleep good! I will recommand to everyone!!! Go go!
Reviewed January 29, 2018
9.2
Exceptional
Sam from United Kingdom
Group
Stayed 2 nights in January 2018
Very nice hotel for the money, only one complaint ”
The rooms are very nice, and extremely well finished, and the location isn’t bad. The gym is sufficient to do a decent work out. My only complaint is that the pool is in the shade for a lot of the day due to the positioning of the hotel.
Reviewed January 20, 2018
8.4
Excellent
Tracy from United States
Couple
Stayed 6 nights in December 2017
It was a nice place. Worth the money you will spend”
First off you’re in Phuket, so for the amount you pay for where you’re at it’s pretty hard to beat. A “decent” walk to the beach, there’s a free shuttle that runs 4 times a day though. If you’re going to complain about bad WiFi look for a different place. Pool is nice, gym is nice, staff is nice.
Reviewed January 08, 2018
9.2
Exceptional
Jae from Tanzania
Couple
Suite Pool Access
Stayed 1 night in January 2018
Good vale for money”
Good facility. Clean. Good cable TV. Very friendly staffs. Good swimming pool and some room has a washing machine. But there is no hair dryer in the room. The hotel is a bit off the track - like 10 mins walk to the main road.
Reviewed January 06, 2018
12345
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